Products marked as SALE, special offer etc. cannot be returned or exchange. In addition due to hygiene reasons earings also cannot be returned.

If the product you bought through the online store is faulty, you can return it within 7 days of receipt (it coincides with the date of shipment). If you want to return or exchange a faulty or incorrect item, please contact us before sending the parcel back; let us know the problem and we will advise you how to return it.

We are willing to change the product if it comes back in an excellent condition and in the original packaging.


We can’t accept products that have been used, modified or damaged unless they are faulty.


We can’t accept any item requested for return outside the 7day timeframe.


Return shipping costs are not refundable and also we do not cover shipping charges for returns.